privacy policy

Last updated: April 2026

who we are

Wheelie Clean is a wheelie bin cleaning service operating in South Australia. This policy explains how we collect, use, and protect your personal information in accordance with the Australian Privacy Act 1988.

what we collect

When you sign up for our service, we collect:

Your name, email address, phone number, and street address
Your postcode and bin collection day
Your chosen plan and payment details (processed securely by Stripe — we never store your card details)

how we use your information

We use your information to:

Provide our bin cleaning service to your address
Process payments for your chosen plan
Contact you about your service (e.g. scheduling, changes)

We do not sell, rent, or share your personal information with third parties for marketing purposes.

payment security

All payment processing is handled by Stripe, a PCI-compliant payment processor. Your card details are encrypted and stored securely by Stripe. We do not have access to your full card number.

data storage

Your information is stored securely using industry-standard measures. We retain your data for as long as you are an active customer and for a reasonable period after, as required by Australian tax and business law.

your rights

You have the right to:

Access the personal information we hold about you
Request corrections to your information
Request deletion of your information (subject to legal obligations)
Cancel your subscription at any time

cookies

Our website does not use tracking cookies or third-party analytics.

contact us

If you have questions about this privacy policy or your personal information, contact us at contact@wheelieclean.au.